Finnair flight user experience
The main project objectives were improving user experience of some Finnair’s services. In the forefront of the design process, was the improvement of communicating their values, promises and vision through refined user experience and service design.
DESIGNED AS CONCEPT PROPOSAL FOR FINNAR
CATEGORY
service, UX design
YEAR
2016
MENTOR
Tapani Jokinen
CO-AUTHORS
Aino Isto, Jussi Pohjanen, Laura Lehtonen, Miska Seppanen, Joonas Peitsara, Misaki Miyamoto
PRODUCED AT
Institute of Design, Lahti University of Applied Sciences
service, UX design
YEAR
2016
MENTOR
Tapani Jokinen
CO-AUTHORS
Aino Isto, Jussi Pohjanen, Laura Lehtonen, Miska Seppanen, Joonas Peitsara, Misaki Miyamoto
PRODUCED AT
Institute of Design, Lahti University of Applied Sciences
